We know that customer preferences are evolving much quicker than they have ever been, and for F&B operators at airports, this means getting a deep understanding of the key spending drivers.
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Airports handling fewer than five million passengers annually face unique challenges in generating commercial revenue due to limitations in space and retail variety.
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Pragma's latest Pulse survey has identified several notable trends within the F&B and hospitality sectors in Indian airports.
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Passengers travelling with children make a significant contribution to airport revenue.
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Abolishing tax-free shopping for international tourists has had a significant impact on UK retailing
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There has been a recent surge in airport investment driven by strategic acquisitions and divestitures from major industry players.
Our bi-annual survey of passengers spending behaviour at airports.
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The wellness tourism market is forecasted to be worth $1.3 trillion in 2025 the global ecotourism market is expected to reach an incredible $838.5bn in 2032.
In recent years we have seen a dramatic shift take place in the passenger experience at American airports.
How can you engage older age groups at travel destinations?
The quality and choice of food and beverage within airports has improved dramatically in recent years.
Our bi-annual survey of consumer behaviours provides a key influence on our work, ensuring we can help clients deliver exceptional projects across the globe.
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The success of jewellery and watch brands at airports depends on targeting the right passengers.
How can you use dead spaces at airports, and at the same time engage younger passenger groups?
Airports possess a captivating allure of culture, history, and identity, creating a unique sense of place.
Airports need to acknowledge the increasing importance and propensity to travel among Gen Z passengers and understand how their shopping behaviours differ from older generations.
The evolution of urban modal transportation brings many benefits
Customer segments within travel hubs are constantly evolving.
With a sudden influx of passengers, airports are looking at innovative ways of using space
Airport lounges have undergone many exciting developments in design, experience and service in recent years.